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Our Support Options

Service & Support

Warranty, RMAs, Service Upgrades from us and our partners

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Standard Hardware Support from

We provide a default warranty /RMA of 38 months 3Y+ post invoice. In the event something goes wrong, customers return the faulty part to Hyperscalers with our help.


Hyperscalers then tests the received part before shipping back a replacement part at own cost.

Dedicated Technical Phone support is included Mon - Fri 9am - 6pm  (GMT + 10)

Spare parts, to be kept on site are included by default - up to an amount of approx. 1% of the total order value - at no extra cost.

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Manufacturing from

8 Locations

Service and Support 

in 70 Countries

Our  Global Support Network 

Arrange a Quick Demo
or Call Back Today! 

Thank you! We will get in touch asap, to confirm. Our teams are based in GMT 0 + GMT + 1 and APAC during reg. business hours.

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